Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused, undamaged, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return To initiate a return, please contact us at  zhoumao1989@gmail.com. We will review your request and provide personalized return instructions based on your location. Please do not send items back without contacting us first, as unsolicited returns cannot be accepted.

Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right as quickly as possible.

Non-Returnable Items The following items are not eligible for return:

• Sale or clearance items
• Gift cards
• Items that have been installed, modified, or show signs of use beyond inspection

Exchanges The fastest way to get the item you want is to return your original item and place a new order once the return is accepted.

Refunds Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may require additional processing time.

If more than 15 business days have passed since your return was approved, please contact us at zhoumao1989@gmail.com.